Privacy Policy

We collect information you provide directly to us, such as when you:

• Book a tour through our website or contact form
• Subscribe to our newsletter
• Contact us for customer support
• Leave reviews or testimonials

Personal Information:

• Name and contact information (email, phone number)
• Tour preferences and special requirements
• Payment information (processed securely through third-party providers)
• Photos taken during tours (with your consent)

Automatically Collected Information:

• Browser type and device information
• IP address and general location
• Website usage patterns and analytics
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and manage your tour bookings
• Communicate with you about your tours and our services
• Send marketing communications (with your consent)
• Improve our website and services
• Ensure the security and integrity of our services
• Comply with legal obligations

Marketing Communications:

We may send you promotional emails about new tours, special offers, or other information we think you may find interesting. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Staff training on data protection practices

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers:

• Payment processors for secure transaction handling
• Email service providers for communications
• Analytics providers for website optimization
• Photography services for tour documentation

Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request.

Under European and Spanish data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at privacy@sevilletours.com. We will respond to your request within 30 days.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns promptly and transparently.